Frequently Asked Questions

  • Currently, Spout is available in Christchurch, Dunedin, Queenstown, and Wanaka. We are looking to add more locations soon. If you’re based outside our service area, get in touch and we’ll let you know as soon as we’re available in your region.

  • We clean our kegs using a custom-built keg washing machine at our partner farms in Canterbury and Otago. Our keg washer uses a three-stage cleaning process (caustic, sanitiser, and water) before each keg is refilled.

  • The easiest way to get set up with Spout is to send us an email at hello@spout.co.nz or use the form at www.spout.co.nz/contact.

  • No sorry.

    Our kegs only come in high volumes that would be too large for most household needs.

  • All our milk comes directly from locally-owned and operated farms in Otago and Canterbury.

  • We charge for each keg of milk you use.

    There is no rental fee for the kegs as long as you return it when it’s empty.

    The milk price varies depending on your location and how much milk you use.

    Get in touch for a quote.

    We don’t charge a rental fee to use our kegerators as long as you remain a Spout customer.

  • Yes, all our milk is pasteurised and safe to drink.